Carpet cleaning service have been around for awhile, even in Malaysia it’s nothing new. But there’s so many carpet cleaning service out there, and surely not everyone is ‘good’, so how do you choose? Let us give you our two cent worth of advice.
3 things to note when using a carpet cleaning service in Kuala Lumpur:
What method of cleaning do the carpet cleaner use?
Is it carpet shampooing? Quick power wash? Aqua Wash? You need to know how they clean it or if they offer various solutions. If you have young children at home, or even you have sensitive skin. Will carpet shampooing or quick power wash work? Do you know what type of chemicals are used? Will they harm your children or even cause rashes to you?
Are they experts in their work?
When I say experts, I don’t mean they have to have PHD in carpet cleaning or chemicals. But the carpet cleaning service provider must have strong knowledge in the chemicals involved, nature of different types of carpets, strength and weakness of different equipment used. Because the truth is, there’s not one method of cleaning or chemical that can clean up all the carpets. The key is the carpet cleaner. Washing your Persian carpet with detergent may look clean. But will it weaken the strength and the color of the fabric quickly?
Is there a guarantee?
After all said and done. The carpet cleaner can promise you the sky, but if something were to go wrong, will he take the responsibility? Carpet cleaning business is a service business, and in a service business, quality and reliability is very important. We have heard from clients that even some big name franchises will not own up, or take any responsibility for any damages. There must be some kind of accountability.
Our team is high trained to clean properly or we offer different methods of cleaning, catering to different needs. Moreover, we offer 24hours service guarantee to our clients. If for any reason you are not satisfied with our service, we will redo the job until you are satisfied or offer full refund. That’s how committed we are to be the best carpet cleaning service company in Kuala Lumpur and Malaysia.